Privacy Policy
Effective Date: January,13,2026
This Privacy Policy describes how Clevontro LLC ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from https://clevontro.com (the "Site").
1. Information We Collect
We collect various types of information for different purposes to provide and improve our service to you.
a. Personal Information You Provide:
When you visit the Site, make a purchase, or attempt to make a purchase, we collect certain personal information from you. This includes:
Your name
Billing address
Shipping address
Email address
Phone number
Payment information (e.g., credit card numbers - please note we do not store full credit card details on our servers; they are securely processed by our payment partners).
b. Information Collected Automatically (Device Information):
When you access the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
2. How We Use Your Information
We use the Personal Information we collect for various purposes, including to:
Fulfill your orders: Process your transactions, ship your products, and provide you with invoices and order confirmations.
Communicate with you: Respond to your inquiries, provide customer support, and send you updates about your order.
Improve and personalize your experience: Understand how you use our Site to improve its functionality, products, and services.
Marketing and advertising: With your consent (where required by law), send you promotional emails or information about new products and special offers. You can opt-out of these communications at any time.
Maintain security: Screen our orders for potential risk or fraud.
Comply with legal obligations: As required by applicable laws and regulations.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Service Providers: We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Examples include:
Payment Processors: Such as Stripe, PayPal, and Google Pay, to securely process your payments.
Shipping Carriers: To deliver your orders.
Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
WooCommerce: As our e-commerce platform provider, they assist in the operation of our online store.
Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your Personal Information may be among the assets transferred.
We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
5. Your Rights
You have the following rights concerning your Personal Information:
Access: You have the right to request access to the Personal Information we hold about you.
Correction: You have the right to request that we correct any inaccurate Personal Information we hold about you.
Deletion: You have the right to request that we delete your Personal Information, subject to certain legal exceptions.
Opt-out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Security of Your Information
The security of your Personal Information is important to us. We implement reasonable physical, technical, and administrative security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
8. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the details below:
Clevontro LLC
Email: support@clevontro.com
Phone: +1 859-200-2659
Address: 142 N 2nd St,, Richmond, Kentucky 40475, US
Customer Service Hours: Monday-Friday 9AM-5PM EST